Web Development Usability

LePoidevin Rickinger Group

October 31st, 2006

LePoidevin Rickinger Group screenshotThe LePoidevin Rickinger Group is a full-service strategic marketing, advertising and public relations agency serving the business-to-business and business-to-consumer marketer. Our clients are leaders in the animal health, pet, mining, electric power distribution, agriculture, pest control, cleaning & sanitation, and flexible packaging industries. We offer senior-level account service and creative talent, and focus our efforts and services on solving marketing and communications challenges for our clients through sound strategic counsel and award-winning creative.

[ database | client admin cms | SEO ]

Visit the site: LePoidevin Rickinger Group

Emergency Medical Products

October 2nd, 2006

BuyEMP screenshotEmergency Medical Products Inc. sells emergency medical supplies and equipment to fire fighters and EMS professionals. In other words, each sale isn’t just money in their virtual cash register; it’s as if somebody’s life depends on it!

This online catalog site is powered by our GravityMarket ecommerce platform which means it is search engine friendly out of the gates, with an intuitive feature rich website for customers and a powerful administrative interface for our client. Among other things, the site supports “EZ Ordering” by SKU or item number. They are also embracing the concept that “markets are conversations,” having just started a blog.

[ database | client admin cms | SEO ]

Visit the site: Emergency Medical Products

realestate.co.nz

September 25th, 2006

Realestate.co.nz screenshotrealestate.co.nz is operated by the Real Estate Institute of New Zealand (REINZ). The site is a comprehensive meta-directory of listed properties in New Zealand and is currently the second most popular real estate site in New Zealand.

The site boasts a number of Web 2.0 features including RSS, Google Maps, microformats and AJAX. Every page, every search and every field has a corresponding RSS feed as well as email alert to which visitors can subscribe. This new site is of course search engine friendly, allowing spiders to traverse the site fully through text links. Dates and times of open homes can be saved directly to the calendar software such as Outlook, thanks to the use of microformats.

[ database | client admin cms | SEO ]

Visit the site: RealEstate.co.nz

Derceto

August 23rd, 2006

Derceto screenshotDerceto is a software company which has been funded by a leading New Zealand venture capital firm. It makes modelling software for water distribution. Their software helps reduce power consumption by helping the water companies save significant amounts of money off of their power bills.

Derceto.com is an information-rich corporate website with FAQs, online forums, white papers, presentations, and fact sheets.

[ database | client admin cms | SEO ]

Visit The Site: Derceto

Polycase

August 1st, 2006

Polycase screenshotPolycase is a manufacturer of plastic electronic enclosures for OEMs, including handhelds, desktops, and other electronics.

This ecommerce site, powered by our GravityMarket solution, makes it easy for Polycase’s customers to do business with them. In addition to searching by keyword, customers can search by size — length and width — and by series. They can also browse by product type, size range and application. In addition to ample product information and specifications, including engineering drawings, the site also offers a helpful PDF library.

[ database | client admin cms | SEO ]

Visit The Site: Polycase

Full Compass

July 27th, 2006

Full Compass screenshotFull Compass is a supplier of audio, video and lighting equipment, and targets musicians, theatrical and staging crews.

This site boasts extensive functionality on the back-end, including some quite sophisticated integration with their own back-end systems. The site has tens of thousands of pages in Google. The revamp that we completed included a total site redesign, new user interface and a completely new website back-end and database.

[ database | client admin cms | SEO ]

Visit The Site: Full Compass

We’ve Googlized a client’s home page!

June 15th, 2006

by Stephan Spencer

I’m usually of the mind that home pages should be rich with textual content so the search engines have something to sink their teeth into. In most cases it’s your home page that gets the most weight of all the pages of your site, so you don’t want to squander that opportunity. However, there are (rare) exceptions to this — times when another approach is in order — where you strip away all but the most essential components (sometimes all the way down to just a search box).

Trustcite.co.nz home page screenshotThis is referred to in some circles as “home page Googlization.” Usability guru Jared Spool recently blogged about home page Googlization. I pretty much agree with his take on this subject. However, we felt that the homepage of our client TrustCite was an exception that warranted Googlizing. The design is very minimalistic. Have a look at it. For this site, simplicity and responsiveness was of primary importance, because the site is meant to become a frequently used resource for New Zealanders. Its singular purpose is to help Kiwis find reputable tradespeople and service providers by relying on feedback from the user’s social network. The primary method of locating these suppliers is through the search box, although there are strong trigger words on the page tucked away under the “Browse categories [+]” link.

Other examples of sites where I think home page Googlization would be in order:

  • Wikipedia (rarely are any of the trivia featured on the home page of interest to me, and never has this filler content been what I went to Wikipedia for)
  • most bank homepages (all I care about as a customer is the online banking login form… take me to my money!)

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DMNews Goes Web 2.0 - feeds, trackbacks, comments & more

June 2nd, 2006

by Stephan Spencer

DMNews.com has relaunched with a new design and a new back-end, both done by us at Netconcepts. On their blog, DM News’ founder and publisher Adrian Courtenay talks about the relaunch and gives us such glowing praise that I feel myself blushing!

A few new features worth noting:

  • The entire archives have been opened up. No more passwords required!
  • Articles support both comments and trackbacks.
  • Deep links to old articles have been maintained through 301 redirects.
  • The site now offers RSS feeds. Not just one main RSS feed, but every category has an RSS feed.

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DM News

June 1st, 2006

DM News screenshotDM News is the leading trade publication for direct, database and Internet marketers. It is both in print and online.

This total site revamp included user interface, look and feel, database, back-end programming, with SEO built in. The archives, with articles numbering over 25,000, is now completely open whereas previously it was restricted. Deep links to old articles have been maintained through 301 redirects.

The new site boasts a number of Web 2.0 features, including comments, trackbacks and RSS feeds. There isn’t just one main RSS feed, but every category has an RSS feed. A blog, also developed by Netconcepts, offers more informal views from DM News staffers and contributors (including this glowing testimonial of Netconcepts’ efforts by DM News’ founder Adrian Countenay).

The sophisticated content management system (CMS) that powers the site was custom-built by Netconcepts and specifically tailored to magazine publishers.

[ database | client admin cms | SEO ]

Visit site

Taking full advantage of CSS

May 30th, 2006

by Stephan Spencer

CSS (Cascading Style Sheets) offers many more benefits beyond that of streamlined web pages with table-less layouts and precise positioning (no more transparent 1-pixel spacer GIFs!), mentioned in my previous post. Indeed, that’s just scratching the surface of CSS.

Here are some more clever things you can do with CSS to get your website really humming:

  • Reorder your content to sit above your top and left navigation in the HTML. That will boost the keyword prominence on your pages, which is good for SEO. Then use CSS to get the page to still display as you want. CSS Zen Garden is a great example of this in action… for example, notice how the HTML doesn’t change between this layout with left-side nav and this one with right-side nav; it’s only the CSS that’s changing.
  • If you must use graphical navigation or headings instead of text-based, then use the CSS “image replacement” technique to substitute in a text link or heading tag, respectively, when the CSS is not loaded (as is the case when the search engine spiders come to visit). For example, northland.edu uses this technique well. Currently, this is much more effective for SEO than Alt attributes.

    Many of the image replacement techniques physically move the text off the screen (text-indent: -9999em; left:-9999em;display:none, etc). This isn’t desirable as search engines are starting to examine external CSS files more closely to look for spam. There are a few image replacement techniques that don’t do this type of hiding and are still accessible, namely The Leahy/Langridge Method, The Gilder/Levin Method and The “Shea Enhancement”. Each of these methods have their pluses and minuses, which the Mezzoblue article outlines quite well. (Thanks to our CSS guru Darren for this last bit of advice.)

  • Learn to code in “CSS shorthand.” With shorthand, hex codes for colors, margins, box dimensions and borders can all be abbreviated, for instance. More about this here. The efficiency of CSS shorthand translates into not only a speedier download for your customers, but also compact and tidy code that’s easier to maintain.
  • Make code that “degrades gracefully” (or, as they prefer to say now in geek circles, “enhances progressively”). Creating a separate “low-bandwidth version” or “printer friendly version” or “mobile version” of your site will sound ludicrous in years to come (heck, I think it sounds ludicrous NOW!), because CSS makes such a thing unnecessary. Check out how gracefully gotomedia.com degrades on a cell phone or PDA, for instance.
  • Correct for browser incompatibility snafus with browser-specific CSS. Does something look awry in your page layout when loading your site with the Safari browser, for instance? Internet Explorer doesn’t always play nice with the other browsers. Until the days where all the browsers follow all the same standards to the letter, browser-specific stylesheets are a useful crutch.
  • Separate the presentation layer from the content layer as much as possible and move it into an external stylesheet (in other words, a separate .CSS file). That way it gets cached by the web browser and doesn’t have to reload with each new page.
  • Plan for site-wide changes. Things change — colors, sidebars, ads, copyright dates, etc. Utilize CSS files and/or server-side includes to make future site-wide updates as painless as possible.
  • Make use of the cascading nature of CSS. Most of the styles you define will be used site-wide. Some will only be for one particular page. Then there will be occasions where you’ll want to “cascade” styles, and have certain sections of your site adopt a particular look/layout/theme that overrides or branches off from the site-wide styles. Clever use of cascading styles can lead to very efficient and elegant code.

    Warning! Geek speek ahead:

  • Be careful of overriding previously declared statements. And also be aware that specificity is important in the cascade. Declare all your tag styles first then declare your id and class selectors down the doc. That way the cascade works and can be overwritten with new selectors. (Thanks again to our CSS guru Darren for this last bit of advice.)

CSS coders: the Web Developer Firefox extension is an awesome tool for coding, debugging, and tweaking style sheets. You can display the stylesheet and the rendered page simultaneously side-by-side and then interactively edit the CSS, immediately viewing the effect of the change on the rendered page. And it makes identifying errors (be they validation, CSS, or JavaScript) a piece-of-cake. Did I mention the plugin is free? :-)

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